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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments | Teresa Murray

Here’s a guide to your rights depending on how you pay

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Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic | Jacob van Cleef

Being proactive and demanding can help keep you and your family safe

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Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

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News Release | US PIRG Education Fund | Consumer Protection

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

> Keep Reading
News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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Report | U.S. PIRG Education Fund | COVID-19

Putting Consumers First

U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that  CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.

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Report | RIPIRG Education Fund

The Fix Is In

We rely on our smartphones. When they break, we need them fixed — fast. Unfortunately, there are numerous barriers to fixing our phones. Manufacturers might offer a dearth of repair options or digitally lock our phones so we can’t repair them. And when we can’t fix them, and have to get rid of them and buy new ones, that has a big consequence on our environment. According to the new report, “The Fix Is In” by U.S. PIRG Education Fund, independent shops offer repairs that some manufacturers won’t.

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Report | U.S. PIRG Education Fund | Higher Ed

Automatic textbooks billing: an offer students can't refuse?

New report says deals with publishers could make college textbooks more expensive

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Report | RIPIRG Education Fund and Environment Rhode Island Research & Policy Center | Solid Waste

Beyond Single-use Plastics

Every day, we use millions of plastic bags, straws and utensils, and foam cups and containers for just a few minutes before tossing them, and then they can pollute our environment for hundreds of years. We can protect our health and marine animals by banning or limiting these products, as hundreds of communities and nine states have already done. Banning Single-use Plastics describes the specific problems, actions, and best practices for reducing these polluting items.

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Report | RIPIRG Education Fund | Consumer Protection, Food

Food Recall Failure

Our research found the majority of grocery stores fail to warn the public about hazardous food recalls. While they collect significant information about Americans shopping habits to sell us more food, they aren't doing enough to use that information to protect the public health.

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Blog Post | Consumer Tips, COVID-19, Consumer Protection

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments | Teresa Murray

Here’s a guide to your rights depending on how you pay

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Transportation

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19 | Jacob van Cleef

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Consumer Protection

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic | Jacob van Cleef

Being proactive and demanding can help keep you and your family safe

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Higher Ed

Safe Travel Information for College Students and Parents

As parents and students make trips across the country to return to college, you are probably wondering how to do so safely during the COVID-19 pandemic. This guide will outline some of the safer options.

> Keep Reading
Blog Post | Consumer Tips, COVID-19, Higher Ed

Tips on what to pack for college during the COVID-19 pandemic

The COVID-19 pandemic presents a whole new situation for college students. This guide outlines items that students should pack when they return to campus.

> Keep Reading

Pages

News Release | US PIRG Education Fund

FTC settles first case against VoIP provider for allowing illegal robocalls

This FTC settlement must be a wake-up call to phone service providers so they do more to protect consumers. If not, the FTC must be vigilant in going after companies that enable the immoral practice of preying on consumers. And the FCC should require providers to block spoofed calls that we all know are scams.

Blog Post

Choosing the best way to pay: Cash, credit cards, debit cards, P2P, checks or online payments

Here’s a guide to your rights depending on how you pay

Blog Post

Riding a bus, subway or rideshare? Here’s a look at safety measures adopted to combat COVID-19

From mask mandates to capacity limits, the largest public transit systems and ride share companies have new procedures

Blog Post

Six questions to ask before allowing a contractor into your home during the COVID-19 pandemic

Being proactive and demanding can help keep you and your family safe

Blog Post

Tips on what to pack for college during the COVID-19 pandemic

The COVID-19 pandemic presents a whole new situation for college students. This guide outlines items that students should pack when they return to campus.

  • COVID-19 CONSUMER TIPS
    Avoid online scams, protect your credit and more. We have assembled a set of consumer tips and guides, and will add more in the days to come.
    OUR TIPS
  • THE FIX IS IN
    Our survey shows that independent shops are struggling to access parts, service information and repair software which is necessary to fix phones — which manufacturers won’t let these independent shops have.
    OUR REPORT
  • FOOD RECALL FAILURE
    Will your supermarket warn you about hazardous food? Our survey grades 26 of the largest grocery stores in the country to determine the efficacy of their policies and practices notifying consumers about food recalls.
    OUR REPORT
  • CHAIN REACTION V
    The overuse of antibiotics contributes to antibiotic-resistant bacteria, which can cause life-threatening infections in people. Our report ranks restaurant chains on their policies relating to antibiotic use in their beef supply chains.
    SEE THE GRADES

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